Special Webinar Event Unified Commerce Unlocked: The Future of Seamless Customer Experiences
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About This Webinar
In today's evolving retail landscape, businesses are rethinking the role of commerce across digital and physical channels, enhanced through connected data and AI-driven experiences. Unified Commerce is the next frontier in creating a frictionless, connected buying journey - and Salesforce is uniquely positioned to deliver it.
Join us for an insightful session where we'll untangle the meaning of Unified Commerce and explore how brands can transform their retail spaces into immersive, interactive hubs that bridge the gap between physical and digital commerce.
If you're looking to optimize your commerce strategy and stay ahead of shifting consumer expectations, this is a webinar you won't want to miss!
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Host Jess Steinbach Webinar Moderator, Future B2B
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Featuring Caleb Bryant Senior Director, Product Management (Commerce Cloud), Salesforce
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Featuring Lennart Stevens Vice President, Commerce & Lead Architect, Astound Digital
We'll discuss:
- Why Unified Commerce is the next evolution in the holistic customer experience journey.
- How Salesforce's full ecosystem solves for a truly seamless engagement journey across all interaction points.
- Repositioning retail space that connects customers to a vast digital catalog.
- The role of connected customer data and omnichannel strategies in driving growth through leading uninterrupted customer experiences enhanced with AI, leaving no blind spots to your business and customers.